About Darlings of Chelsea
Darlings of Chelsea have a massive range of top quality sofas and leather sofas, specialising in beautiful and classic leather, fabric and corner sofas plus a range of sofa beds.
Darlings of Chelsea pulls you in with the bright red sales countdown timer at the top of the homepage. The red makes it look like its urgent, even if the end is days away. It’s then that you can move on to other parts of the site.
One of the biggest downsides is the lack of search bar. There is a search icon in the top corner, but this isn’t prominent for customers. It means searching through the menu for items that you want. Luckily, the menu is clear but a clearer search bar would be better. The saving grace is the clear phone number and social media links at the very top. If it is difficult to find something specific, at least a customer can talk to a human quickly.
The overall site is laid out well. Under the menu is a range of clear photos that take you directly to certain types of products, whether you want a sofa bed, a corner couch, or a dining table, for example. And there’s even a section to order free swatch samples to help with deciding on colour and fabric choices. Unfortunately there are no free delivery options but they do offer a very personal service with 2 man delivery to a room of your choice.