Established for over 30 years Chums are a traditional clothing retailer supplying top quality menswear and women’s wear by direct mail order to the public and more recently via their new website chums.co.uk. The website is packed with new offers on casual shirts, trousers, blouses , jackets and footwear.
The first look at the site may turn some people off. It’s a popup to encourage you to sign up to the newsletter. The good news is exiting away from that is very simple, so you can get straight to the website. Don’t let it make you click the back button!
Chums.co.uk is a light, crisp website for all clothing and home ware needs. It’s easy to navigate through the use of the menu bar and the search bar at the very top. Need to get hold of a human? The contact section is at the very top and gives you the option of both live chat and to request a call-back. You can also work your way through the FAQs, delivery processes, and ordering needs from the customer services page.
The window view makes it easier to work your way through your sections, finding both clothing and appliances at a glance. And don’t worry if you decide you do want to sign up for the emails. There is a window just for that.
There are 2 delivery options to choose from, standard and express. Express postage and packing comes with an additional charge, if you can wait then the standard option is better value. Looking at the top of the homepage there’s a voucher code feature that gives customers free delivery on orders over £50. The code looks quite generic so this may be a long term offer.
Paying is extremely easy. You can go through the usual of debit or credit card, or you can opt for PayPal if it is more convenient.