Photobox is a leading online photo development and personalised gifts retailer with more than m million members across the world. They provide a quality publishing service and offer some lovely gifts for all occasions including personalised wall & desk decor, photo mugs, poster and calendars as well as a range of phone cases which can be embellished with a favourite photo.
PhotoBox was conceived in 1999 by Graham Hobson and Mark Chapman as a simple, yet visionary idea: print your digital photos online. They would find themselves in their garage with their families in Clerkenwell, London, developing customer orders for prints of digital photos and then posting them from the nearest post office.
Today they operate 3 factories in Europe, are present in 20 countries and have evolved into a family of 4 brands – PhotoBox, Moonpig, PaperShaker and Sticky9. These various brands enable millions of customers to share memories, celebrate great moments and inject personal expression into their everyday lives by transforming precious digital property online or on their phones into cherished personalised products.
These brands are unique in their own way and they have established themselves in their niches. PhotoBox is the first of its kind, leading the revolution that allows customers to turn their digital photos into a wide array of physical and emotive products. Moonpig was one of the first online greeting card businesses of its kind and has pioneered the industry by focusing on personalisation of (mostly) single cards. PaperShaker was created as a disruptive service within the invitations and announcements arena. Sticky9 has become a global, online print brand that transforms Instagram photos into fashionable, custom products that immortalise special moments.
PhotoBox’s website found at PhotoBox.co.uk is very easy to navigate through. First of all, when you go to the homepage, you are welcome by various sale opportunities that you can take advantage of. Beyond that, there is a form for registration where once filled in you earn free prints which is definitely a bonus! Also, finding the specific item of interest is easy to find at the homepage as they have put all their commonly ordered items at the top as a menu. Finding your way around is easy, fast and very convenient.
How to Redeem a Voucher on the PhotoBox Website
- Click Join now or sign in to your PhotoBox account
- Tear open your voucher to reveal your unique voucher code
- Add your voucher code
- Start shopping
During the join now or sign in stage, one is required to fill in a form with their details so that PhotoBox can get your details and add you to their database or confirm your details in their database. If you are not a member, use the join now link. If you are already a member, click on sign in.
PhotoBox on Social Media
PhotoBox has a revolutionary way of letting you upload your images to their site. You can use most if not all of your social media websites to upload from. This offers peace and an easy way to upload, not to mention that all your images remain in one place rather than scattered all over the place. You can also pick up all the latest vouchers and coupons which are often posted exclusively for their social followers.
A few of the ways that PhotoBox lets you upload images from is through the following:
Facebook – All you need to do is click on this link and you are redirected to your Facebook login page.
Instagram – All you need to do is click on this link and you are redirected to your Instagram login page.
Flickr – All you need to do is click on this link and you are redirected to your Flickr login page.
PhotoBox YouTube Channel
PhotoBox also has an active YouTube channel with many videos. Take a look at the various videos uploaded including the latest video.
PhotoBox UK Delivery and Returns
PhotoBox delivery prices include both postage & packaging. As different products have different delivery costs it is important to note your product and see the different prices. If you purchase different products in a single order, such as a Greeting Card (Standard Delivery £1.99) and an A4 PhotoBook (Standard Delivery £4.29), the individual delivery fees are added together. So in this example that’s £1.99 + £4.29 making a total delivery charge of £6.28. When you add products to your baskets you’ll see exactly how your delivery charge is worked out.
Tracked & Special Delivery costs are in addition to the Standard Delivery fee. The surcharge is £5.00 for Tracked and £7.00 for Special delivery. Therefore if you order a single 6″”x4″” print to be delivered by a Tracked Service you would be charged £1.99 (Standard Delivery) +£5.00 (Tracked) to make a total of £6.99.
PhotoBox are obsessed by quality, so if you’re not completely satisfied they will reprint your order for free. If you’re still not happy we’ll give you a full no quibble refund.
PhotoBox UK Customer Support
PhotoBox has an automated support assistant on their website that lets you ask questions, or view previously asked questions and the answers given by the support team. Beyond this, they have other nice features such as selecting a specific topic as below, asking a new question, even the automated support assistant has a name!
Hi! My name is Phoebe.
Have a question? Ask it here!
Please select one of the options below or enter your question.
- Problems with an order you received
You can also call support using the line 0344 854 3366.
PhotoBox Shopping on the Move
PhotoBox is bang up to date with mobile browsing. They have a mobile friendly website that works very well with mobile devices, it is also responsive and loads quickly. It also has a navigation panel on the left which is quite helpful and can be used to redeem a voucher code and take advantage of the latest discounts and promotions.
They also have an app depending on the type of mobile device one has. They can be gotten at their respective marketplaces (either Google Play Store or the Apple App Store). These apps totally make the mobile browsing experience fluid and user friendly. They even encourage mobile use because they connect to the phones’ memory and one can upload a picture that they took to use as a base for their next printed items.